Terms of Service

Last Updated: August 31, 2026

Welcome to HeyRuby.tv. These Terms of Service ("Terms") govern your access to and use of Hey Ruby, including our website, mobile applications, subscriptions, episode purchases, HeyRuby Tickets, content production tools, AI-assisted video generation features, exports, any marketplace or creator monetization features we may offer, and related services (collectively, the "Service"). The Service is operated by Real Games, Inc. ("Real Games," "we," "us," or "our").

By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms incorporate by reference our Acceptable Use Policy, our DMCA and Copyright Policy, and our Privacy Policy, each available on the Service. If you upload or monetize content as a creator, the HeyRuby Creator Agreement presented during creator onboarding also applies to you.

1. Who May Use the Service

You may use the Service only if you can form a binding contract with Real Games and are not prohibited from using the Service under applicable law.

You must be at least 18 years old to use the Service, including to create an account, purchase or use HeyRuby Tickets, subscribe, upload or publish content, receive compensation, receive tips, participate in creator programs, or use any paid or monetized feature of the Service.

By using the Service, you represent that you are at least 18 years old. We may require age, identity, tax, payment, or other eligibility verification before allowing access to certain features.

We may refuse, suspend, restrict, or terminate access if we believe a user is underage, has provided inaccurate information, or is using the Service in violation of these Terms.

2. Accounts and Security

You may need an account to use certain features. We may support account creation through Google, Firebase Authentication, or other identity providers. You agree to provide accurate information and keep your credentials secure. You are responsible for all activity under your account unless the activity results from our failure to maintain reasonable security.

• Credential sharing is prohibited. You may not share, sell, transfer, lend, publish, or otherwise provide your account credentials to any third party. Each account is for the personal use of the individual who created it. We may suspend or terminate accounts we reasonably believe are being shared.
• One active account per person. You may not operate multiple accounts for the purpose of circumventing access restrictions, subscription limits, or these Terms.
• If you believe your account has been compromised, contact us immediately at tv@realgames.ai.

3. The Hey Ruby Service

Hey Ruby is an AI-assisted microdrama platform that allows eligible users to create, customize, render, upload, publish, share, and watch short-form drama content and related creative assets. The Service may include AI-assisted script, image, video, voice, music, subtitle, and editing workflows; conversational creation tools; rendering through third-party AI providers; subscriptions, episode purchases, HeyRuby Tickets, rendering slots, tips, creator compensation programs, social sharing and export features, analytics and performance insights, and human or automated content review and moderation. We may add, remove, suspend, or modify features at any time.

The Service is offered in multiple languages, and episodes may include machine-translated subtitles in many languages. Localized interfaces and machine translations are provided for convenience only and may contain errors.

4. AI-Generated Content

The Service uses artificial intelligence systems, including third-party AI generation providers. AI outputs may be unpredictable, inaccurate, offensive, infringing, or unsuitable for your intended use. You are responsible for reviewing all content before publishing, exporting, selling, licensing, or otherwise using it. We do not guarantee that AI-generated content will be unique, copyrightable, free from third-party claims, commercially usable, or suitable for a specific purpose.

5. User Content

"User Content" means content you upload, submit, enter, create, generate, edit, publish, list, sell, license, or otherwise provide through the Service. This may include prompts, scripts, images, videos, audio, voice recordings, likenesses, titles, descriptions, metadata, marketplace listings, and generated outputs. You retain any rights you have in your User Content, subject to the licenses granted in these Terms.

You represent and warrant that:

• You have all rights necessary to submit and use your User Content through the Service.
• Your User Content does not violate any law or third-party rights.
• Your User Content does not contain unlawful, harmful, deceptive, infringing, defamatory, obscene, abusive, exploitative, or otherwise prohibited material, and complies with our Acceptable Use Policy.
• You have obtained all required permissions for any names, images, voices, likenesses, brands, music, or third-party materials included in your User Content, including for any AI-generated faces, voices, or likenesses that resemble real people.

6. License to HeyRuby

You retain ownership of your User Content. By uploading, submitting, publishing, or otherwise making User Content available through the Services, you grant Real Games, Inc., d/b/a HeyRuby.tv ("HeyRuby"), a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, encode, transcode, format, display, publicly perform, publish, distribute, transmit, and otherwise use your User Content as reasonably necessary to operate, provide, distribute, market, and promote the Services and your Content.

This license includes the right to:

1. Publish and make your Content available through HeyRuby websites, applications, and services;
2. Publish and distribute selected full episodes, trailers, clips, excerpts, still images, thumbnails, artwork, titles, descriptions, and other promotional materials through third-party websites, applications, social media, video-sharing, streaming, app-store, search, and other distribution platforms for the purpose of promoting or increasing discovery of your Content;
3. Create trailers, previews, advertisements, promotional clips, thumbnails, captions, subtitles, dubs, localized versions, and other marketing materials using your Content;
4. Crop, resize, reformat, excerpt, caption, subtitle, dub, localize, or otherwise make reasonable technical or promotional modifications to the Content without materially changing its underlying meaning or character;
5. Use the title of your Content, series name, Creator or studio name, approved logos, artwork, and other materials you provide in connection with the distribution and promotion of your Content; and
6. Advertise and promote your Content and the HeyRuby service through paid or unpaid marketing, including sponsored advertising, boosted posts, promotional placements, trailers, previews, and other advertising campaigns.

HeyRuby may use advertising platforms, agencies, distributors, service providers, affiliates, and other partners acting on HeyRuby's behalf to exercise these rights.

Unless otherwise agreed in a separate Content Deal Summary, any advertising or promotional spending undertaken by HeyRuby is at HeyRuby's discretion and expense and does not create any payment obligation for the Creator.

These promotional rights are intended solely to distribute, market, and promote your Content and the HeyRuby services through which it is offered. HeyRuby will not use your Content, name, or likeness to suggest that you personally endorse an unrelated third-party product or service without your permission.

If your Content is removed from active distribution, HeyRuby will stop initiating new promotional uses of that Content within a commercially reasonable period, but is not required to recall or remove advertising, social posts, press materials, or other promotional materials that were previously distributed.

7. Content Ownership, Licensing, and No Redistribution

Platform Content is licensed for viewing through the Service, not publicly distributable. All episodes, video clips, short-form dramas, micro-series, trailers, thumbnails, audio tracks, scripts, artwork, metadata, and related materials made available through the Service ("Platform Content") are made available to you only through the Service and only under these Terms.

Real Games owns, or holds exclusive rights in, its original creative contributions to Platform Content, including restoration, remastering, recoloring, editing, sound work, subtitling, packaging, compilations, curation, metadata, artwork, and branding, as well as Platform Content created by or for Real Games. Other Platform Content is licensed to Real Games by third-party rights holders, who retain their rights. Some Platform Content may be derived from or incorporate underlying works whose copyright status varies by work and by jurisdiction. Real Games does not claim copyright ownership of underlying public-domain works themselves, but Real Games does claim and reserve all rights in its own original contributions, its compilations, packaging, and presentation, and the Service through which Platform Content is delivered. Platform Content and the Service are protected by copyright, trade secret, and other applicable intellectual property laws to the extent those protections apply.

Redistribution is prohibited regardless of the copyright status of any underlying work. Your access to Platform Content is provided under these Terms and through technical access controls such as authentication, signed delivery URLs, and paywall gates. Downloading, capturing, redistributing, or making Platform Content available outside the Service without written authorization from Real Games is a breach of these Terms and a circumvention or abuse of those technical access controls, whether or not any underlying work is protected by copyright. Real Games may enforce this prohibition through contract remedies, anti-circumvention and computer-abuse laws such as the Computer Fraud and Abuse Act, copyright law where it applies, and the rights of its licensors.

Access to Platform Content is temporary and conditional. Even if you use HeyRuby Tickets, subscribe, tip a creator, or otherwise pay for access, you do not own the Platform Content and you are not guaranteed permanent access to any episode, microdrama, clip, creator content, or related material.

Access to Platform Content is granted to you solely under the limited, personal, non-transferable license described in your subscription plan or purchase. This license does not include:

• The right to download, copy, capture, store, or record Platform Content outside the Service except where an explicit download feature is provided within the Service.
• The right to redistribute, re-upload, rehost, republish, share publicly, broadcast, transmit, post on social media, embed on third-party sites, or otherwise make Platform Content available to any person who has not obtained it through the Service.
• The right to sell, sublicense, rent, lease, or transfer Platform Content or any rights in it to any third party.
• The right to create derivative works from Platform Content for distribution outside the Service without written permission from Real Games or the applicable rights holder.

Any Platform Content released, posted, distributed, or published outside the Service without written authorization from Real Games is a breach of these Terms and, where applicable, an infringement of the rights of Real Games or its third-party licensors, and may expose the responsible party to civil liability, including claims for damages, disgorgement of profits, injunctive relief, and attorneys' fees and costs.

8. Prohibited Conduct: Automated Access, Scraping, and Platform Abuse

The Service operates significant technical infrastructure to deliver and protect content, enforce licensing boundaries, and prevent unauthorized distribution. The following conduct is strictly prohibited and may result in immediate account suspension, termination, referral to law enforcement, or civil legal action.

You may not, without the prior written consent of Real Games:

• Automated scraping and crawling. Use bots, crawlers, spiders, scrapers, headless browsers, automation scripts, data-mining tools, browser extensions, or any automated mechanism to access, index, fetch, monitor, or collect data from the Service, its APIs, its catalog metadata, episode listings, thumbnails, or any other content.
• Bulk downloading and stream ripping. Download, capture, rip, re-encode, intercept, or otherwise bulk-extract episode video streams, audio tracks, HLS/DASH/CMAF manifests, segment files, CDN delivery URLs, signed tokens, thumbnails, or any streaming media delivered through the Service, using any method including but not limited to screen recording software, video capture tools, browser DevTools network inspection, or stream-dump utilities.
• Security and access-control circumvention. Circumvent, bypass, disable, spoof, or interfere with any access token, signed URL, App Check enforcement, Cloud Armor or CDN security rule, CAPTCHA or bot-challenge mechanism, rate limit, geo-restriction, DRM system, paywall gate, subscription check, session limit, authentication requirement, or any other technical or contractual access-control measure of the Service.
• Reverse engineering of platform infrastructure. Reverse engineer, decompile, decode, disassemble, extract, or reconstruct the Service's streaming manifest logic, API schemas, CDN signing algorithms, authentication flows, token generation mechanisms, or any other technical infrastructure of the Service.
• Unauthorized redistribution. Upload, rehost, mirror, republish, broadcast, seed via peer-to-peer networks, post to social media, embed on third-party sites, or otherwise make available to any person any episode, clip, or other Platform Content obtained through the Service without Real Games' prior written authorization.
• Credential and account abuse. Share, sell, publish, or distribute your account credentials to allow others to access the Service. Create accounts for the purpose of bulk-accessing or bypassing per-account limits. Use VPNs, proxies, or anonymization tools specifically to evade security controls, rate limits, or IP-based access restrictions.
• API and system abuse. Access undocumented APIs, internal endpoints, or administrative interfaces of the Service. Attempt to inject, exploit, or otherwise interfere with the Service's databases, queues, processing pipelines, storage systems, or authentication systems.

9. Monitoring, Logging, and Enforcement

We actively monitor the Service to detect abuse. The Service collects and retains access logs, authentication events, streaming request patterns, API call sequences, session information, and device identifiers. We use automated and manual analysis to detect scraping, bulk downloading, credential sharing, circumvention attempts, and other violations of these Terms.

If we detect or reasonably suspect a violation of these Terms, we may take any of the following actions:

• Immediate suspension or termination of your account and all associated sessions without prior notice.
• Preservation of logs and evidence related to the violation for use in legal proceedings, regulatory inquiries, or law enforcement cooperation.
• Civil remedies. Real Games may seek injunctive relief, actual damages, statutory damages where applicable, disgorgement of profits, and recovery of attorneys' fees and costs through civil legal proceedings.
• Referral to law enforcement. Where conduct may violate applicable criminal law, including the Computer Fraud and Abuse Act (CFAA), the Digital Millennium Copyright Act (DMCA), or analogous laws in other jurisdictions, Real Games may refer the matter to federal, state, or local law enforcement authorities and cooperate fully in any resulting investigation or prosecution.
• Cooperation with rights holders. Where Platform Content is licensed from third-party rights holders, Real Games may share evidence of infringing activity with those rights holders, who may independently pursue legal remedies.

We do not need to identify specific harm or financial loss to pursue enforcement action. Unauthorized access to, or distribution of, Platform Content is a serious violation of these Terms and applicable law.

10. Creator Content and Monetization

The Service may allow eligible creators to upload, publish, promote, and monetize microdramas, videos, templates, prompts, creative assets, or related content through HeyRuby features made available by Real Games. Creators who upload or monetize content must also accept the HeyRuby Creator Agreement, which governs royalty rates, payout terms, exclusivity options, and creator representations in detail. If these Terms and the Creator Agreement conflict with respect to creator monetization, the Creator Agreement controls.

When you publish or make content available through the Service, you authorize Real Games to display, promote, distribute, make available, monetize, and otherwise use that content as reasonably necessary to operate the Service, provide viewer access, process tips, calculate creator compensation, perform moderation and safety review, and enforce these Terms.

Unless Real Games expressly agrees otherwise in writing, publishing content through the Service does not transfer ownership of your User Content to Real Games and does not give viewers ownership of your content. Viewers receive only the limited access rights described in these Terms or in the applicable purchase or access flow.

You are responsible for ensuring that any content you upload, publish, or monetize is lawful, properly owned or licensed, compliant with our Acceptable Use Policy, and safe for the rights and uses you make available through the Service. Real Games may remove content, suspend monetization, reverse or withhold compensation, restrict accounts, or take other action if we believe content violates these Terms, the Acceptable Use Policy, applicable law, third-party rights, payment rules, creator program rules, or platform safety standards.

11. Payments, Subscriptions, HeyRuby Tickets, Paid Access, and Rendering Slots

Certain features of the Service may require payment, a subscription, HeyRuby Tickets, rendering slots, usage fees, or other paid access rights. Prices, billing periods, renewal terms, usage limits, access rules, and other purchase terms will be shown at checkout or within the Service. Payments are processed by third-party payment processors, including Stripe. We do not store your full payment card details.

HeyRuby Tickets. HeyRuby Tickets are digital access credits that may be used only within the HeyRuby Service to unlock or access eligible episodes, features, creator content, or other digital experiences made available by Real Games. The number of Tickets required to unlock an episode, and any bundle discounts, are shown within the Service before you spend Tickets.

HeyRuby Tickets are not cash, stored value, cryptocurrency, gift cards, or property. They have no monetary value outside the Service, are not redeemable for cash, are not transferable, and may not be sold, exchanged, sublicensed, assigned, or used outside the Service.

HeyRuby Tickets do not expire, unless we are required by law to apply a different rule or unless Tickets were issued as part of a limited promotion that clearly disclosed different terms. Free promotional Tickets are subject to the balance caps, accrual rules, and inactivity lapse rules disclosed within the Service and, for creators, in the Creator Agreement.

All purchases of HeyRuby Tickets are final and non-refundable, except where a refund is required by applicable law or expressly approved by Real Games in its sole discretion.

If the Service is permanently discontinued. If Real Games permanently discontinues the entire Service, we will provide reasonable advance notice where practicable and will offer a good-faith remedy for unused purchased Tickets, such as a refund of the unused purchased Ticket balance or an equivalent benefit, in each case as required by or consistent with applicable law. This paragraph applies only to Tickets you purchased or received as part of a paid subscription, and does not apply to free or promotional Tickets.

We may change the Ticket economy prospectively, including Ticket pricing, the number of Tickets granted with subscriptions or purchases, episode unlock prices, bundle discounts, and promotional Ticket programs. Changes apply prospectively and do not remove Tickets you have already purchased, except where required for legal, fraud, or abuse reasons.

Episode access. Using HeyRuby Tickets to unlock or view an episode gives you a limited, personal, non-transferable right to access that episode through the Service. You do not purchase, own, download, copy, or acquire any ownership interest in the episode or any related content.

Episodes, microdramas, creator content, and other materials may be removed, restricted, disabled, edited, replaced, or made unavailable at any time for legal, licensing, safety, business, moderation, rights-clearance, technical, or other reasons. Real Games does not guarantee that any episode or content will remain available permanently. If an episode or other content is removed after you have used HeyRuby Tickets to access it, you will not be entitled to a refund, replacement, cash payment, or credit, except where required by law or expressly approved by Real Games.

Tips. Tips and creator-support payments are voluntary digital payments made to support creators. Tips are final, non-refundable, and not a purchase of ownership rights, licenses, equity, services, or control over any creator or content. Tips are not refundable to the viewer and are not redeemable, withdrawable, reversible, or convertible into cash or other value by the viewer. Real Games may deduct applicable platform fees, payment processing fees, taxes, chargebacks, refunds, or other disclosed amounts from creator compensation or tips, except where the Creator Agreement states that a payment type is passed through without deduction.

Subscriptions and automatic renewal. If you purchase a subscription, it renews automatically at the end of each billing period and your payment method is charged the then-current subscription price, until you cancel. Before you complete a subscription purchase, we will clearly disclose the subscription price, the billing frequency, the fact that the subscription automatically renews until canceled, and how to cancel.

You can cancel at any time through your account settings on the Service, and cancellation takes effect at the end of the current billing period. Cancellation is available online through the same platform you used to subscribe and does not require calling us or contacting support, although our support team can also help at tv@realgames.ai. Cancellation stops future renewal charges but does not automatically refund prior charges, except where required by law or expressly stated by Real Games.

If we make a material change to your subscription terms, including the price or the monthly Ticket grant, we will notify you before the change applies to your next renewal and, where required by law, obtain your consent. If you subscribed through an app store, cancellation and refunds may be managed through that app store, subject to its terms.

12. Creator Compensation and Tips

The Service may allow eligible creators to upload, publish, or make microdramas or other content available through HeyRuby and to receive compensation based on viewer activity, Ticket usage, tips, promotional programs, or other monetization methods made available by Real Games. Royalty rates, tip pass-through terms, payout schedules, and minimum payout thresholds are stated in the Creator Agreement and creator dashboard.

Creator compensation is not guaranteed. Any amounts shown in the Service are estimates unless and until finalized, approved, and paid by Real Games or its payment provider. Compensation may depend on factors such as eligible views, valid Ticket usage, fraud checks, refund activity, chargebacks, platform fees, payment processing fees, taxes, rights disputes, moderation decisions, and compliance with these Terms.

Creator payouts are processed through Stripe, our payment processor. Creators must provide accurate payment, tax, identity, address, country, and compliance information before receiving any payout, including tax forms such as a W-9 or W-8 where required. We may delay, withhold, offset, reverse, or deny creator compensation or tips if we believe there is fraud, abuse, artificial engagement, rights infringement, illegal activity, payment risk, a chargeback, a tax or compliance issue, or violation of these Terms.

Tips are subject to the payment, refund, and access rules in Section 11.

Real Games may change creator compensation formulas, eligibility rules, payout schedules, fees, minimum payout thresholds, supported payment methods, and monetization programs prospectively, subject to the terms of the Creator Agreement. We will provide notice where required by law.

13. Acceptable Use Policy

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. The Acceptable Use Policy describes the content standard for the platform, the categories of content and conduct that are prohibited, creator upload standards, and how we enforce the policy. Violating the Acceptable Use Policy is a violation of these Terms.

In addition, and without limiting the Acceptable Use Policy, you agree not to use the Service to:

• Violate any law or regulation.
• Infringe or misappropriate intellectual property or other rights.
• Create or distribute content that is unlawful, harmful, harassing, hateful, defamatory, sexually exploitative, or that depicts a real person without appropriate rights or consent.
• Generate deceptive impersonations, fraudulent endorsements, or misleading synthetic media.
• Upload malware or interfere with the security or integrity of the Service.
• Use the Service to benchmark, train competing AI systems, or build products substantially similar to the Service without our written permission.

14. Content Review and Moderation

We may use human reviewers and automated systems to review, rate, filter, restrict, or remove content for quality, safety, legal, and policy reasons. We may take action on accounts or content that we reasonably believe violate these Terms or applicable law. We are not obligated to monitor all content, and review does not guarantee that content is lawful or suitable for your use.

15. Third-Party Services

The Service relies on and integrates with third-party providers, including AI generation engines, cloud infrastructure, identity providers, payment processors, and analytics tools. Your use of those services may be subject to their own terms and policies. We are not responsible for third-party services we do not control.

16. Intellectual Property

The Service, including its software, design, branding, and content we provide, is owned by Real Games or its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you, we reserve all rights in the Service. "Hey Ruby," "HeyRuby.tv," and related marks are trademarks of Real Games.

17. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that content generated through the Service will meet your expectations.

18. Limitation of Liability

To the maximum extent permitted by law, Real Games and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or content, arising out of or relating to the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim or one hundred United States dollars ($100 USD).

19. Indemnification

You agree to indemnify and hold harmless Real Games and its officers, directors, employees, and agents from claims, damages, liabilities, and expenses, including reasonable legal fees, arising out of your User Content, your use of or access to the Service, your marketplace activity, your violation of these Terms or applicable law, or your unauthorized access to or redistribution of Platform Content.

20. Suspension and Termination

You may stop using the Service at any time, and you may delete your account through your account settings. We may suspend or terminate your access if you violate these Terms, create risk or legal exposure, or if we discontinue the Service. Account termination does not waive Real Games' right to pursue civil or criminal remedies for conduct that occurred prior to termination. Certain provisions (including those on content ownership, no redistribution, prohibited conduct, monitoring and enforcement, intellectual property, disclaimers, limitation of liability, indemnification, governing law, arbitration, class action waiver, and dispute resolution) survive termination.

21. Governing Law, Informal Dispute Resolution, Arbitration, and Class Action Waiver

These Terms and any dispute, claim, or controversy arising out of or relating to the Service, these Terms, your account, your content, HeyRuby Tickets, subscriptions, creator compensation, tips, payments, or your relationship with Real Games will be governed by the laws of the State of California, without regard to its conflict of laws rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement in this Section.

Informal dispute resolution. Before filing a claim in arbitration or court, you and Real Games agree to try to resolve the dispute informally. To start an informal dispute, you must send written notice to Real Games at tv@realgames.ai describing your name, account email, the nature of the dispute, the relief you are seeking, and any information reasonably needed to evaluate the issue. Real Games may send dispute notices to the email address associated with your account or by another reasonable method. You and Real Games agree to provide the other party a reasonable opportunity to resolve the dispute informally for at least 30 days after the notice is received. Either party may proceed with arbitration or another permitted proceeding if the dispute is not resolved within that period.

Binding individual arbitration. Except for the exceptions listed below, you and Real Games agree that any dispute, claim, or controversy arising out of or relating to the Service, these Terms, your account, your content, HeyRuby Tickets, subscriptions, creator compensation, tips, payments, or your relationship with Real Games will be resolved by binding individual arbitration, rather than in court. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Section. If AAA is unavailable or declines to administer the arbitration, the parties will agree on another neutral arbitration provider. If the parties cannot agree, a court of competent jurisdiction may appoint a neutral arbitration provider.

The arbitration will be conducted by a single neutral arbitrator. The arbitrator will have authority to award the same individual remedies that would be available in court, including damages, statutory remedies, attorneys' fees, and injunctive or declaratory relief where available under applicable law. The arbitrator may not award relief for or against anyone who is not a party to the arbitration.

The arbitration may be conducted by video conference, telephone, written submissions, or another remote method unless the arbitrator determines that an in-person hearing is necessary. If an in-person hearing is required, it will take place in the county where you reside or another mutually agreed location, unless applicable arbitration rules provide otherwise.

Exceptions to arbitration. This arbitration agreement does not prevent either party from:

• bringing an individual claim in small claims court if the claim qualifies;
• seeking temporary or preliminary injunctive relief in court to prevent actual or threatened infringement, misappropriation, unauthorized access, scraping, stream ripping, circumvention, redistribution, or misuse of intellectual property, confidential information, or platform security systems;
• reporting issues to government agencies or cooperating with law enforcement; or
• pursuing claims that applicable law says cannot be required to be arbitrated.

Class action and jury trial waiver. You and Real Games agree that each party may bring claims against the other only on an individual basis and not as a plaintiff, claimant, or class member in any class action, collective action, private attorney general action, representative action, consolidated action, or mass action. The arbitrator may not consolidate more than one person's claims and may not preside over any class, collective, representative, consolidated, or mass proceeding. To the fullest extent permitted by law, you and Real Games waive any right to a jury trial.

Mass filings. If 25 or more similar arbitration demands are filed against Real Games by or with the assistance of the same law firm, organization, coordinated group, or group of law firms, the parties agree that the arbitration provider's mass arbitration procedures will apply if available. If the arbitration provider does not have applicable mass arbitration procedures, the arbitrator or arbitration provider may adopt reasonable procedures to manage the claims efficiently and fairly, including staged proceedings, bellwether proceedings, batching, mediation, or other procedures consistent with applicable law.

Arbitration fees. Payment of arbitration fees will be governed by the applicable arbitration provider's consumer rules and fee schedule. Real Games will pay any arbitration fees that it is required to pay under applicable law or the arbitration provider's rules. If the arbitrator determines that a claim, defense, or requested relief is frivolous or brought for an improper purpose, the arbitrator may award fees or costs to the extent permitted by applicable law and the arbitration provider's rules.

30-day opt-out right. You may opt out of this arbitration agreement and class action waiver by sending written notice to tv@realgames.ai within 30 days after you first accept these Terms. Your opt-out notice must include your name, the email address associated with your account, and a clear statement that you want to opt out of the arbitration agreement and class action waiver. Opting out of arbitration will not affect any other part of these Terms or your ability to use the Service.

Severability. If any part of this Section is found unenforceable, the unenforceable part will be severed and the rest will remain in effect, except that if the class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request for relief must be brought in court and not in arbitration.

For any dispute that is not subject to arbitration, you and Real Games agree to the exclusive jurisdiction and venue of the state and federal courts located in California, except where prohibited by law. Nothing in this Section limits any non-waivable rights you may have under applicable consumer protection laws.

22. Assignment, Successors, and Change of Control

You may not assign or transfer these Terms without HeyRuby's prior written consent.

HeyRuby may, without your further consent or approval, assign or transfer these Terms and any rights, licenses, and obligations arising under them:

1. To an affiliate or subsidiary of Real Games, Inc.;
2. In connection with a merger, consolidation, corporate reorganization, or similar transaction;
3. In connection with a change in the ownership or control of Real Games, Inc. or HeyRuby;
4. In connection with the sale or transfer of all or substantially all of the assets, equity, business, or operations associated with HeyRuby; or
5. To a successor or acquirer of Real Games, Inc. or the HeyRuby business.

Any permitted successor or assignee may exercise the rights and licenses granted to HeyRuby under these Terms and will assume the applicable obligations of HeyRuby under these Terms.

A merger, acquisition, reorganization, change of control, or permitted assignment will not terminate or revoke the licenses granted under these Terms and will not require additional approval from you.

These Terms are binding upon and will benefit the parties and their respective permitted successors and assigns.

23. Copyright and DMCA

Copyright complaints are governed by our DMCA and Copyright Policy, which is incorporated into these Terms by reference. We respond to valid takedown notices, accept counter-notices, and terminate the accounts of repeat infringers in appropriate circumstances, as described in that policy.

24. International Users and Language

The Service is operated from the United States. We may localize the Service interface and provide subtitles, including machine translations, in multiple languages. These Terms are drafted in English. Translated versions of these Terms or of Service content are provided for convenience only. To the extent permitted by applicable law, the English version of these Terms controls if there is a conflict with a translation.

You are responsible for complying with the laws of your own jurisdiction when using the Service. We make no representation that the Service or its content is appropriate or available in every location, and we may restrict availability in certain locations.

25. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as posting the updated Terms with a new effective date. Your continued use of the Service after changes take effect means you accept the updated Terms.

26. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect. These Terms, together with our Privacy Policy, Acceptable Use Policy, DMCA and Copyright Policy, the Creator Agreement where applicable, and any additional terms presented within the Service, constitute the entire agreement between you and Real Games regarding the Service.

27. Contact

Real Games, Inc.
Email: tv@realgames.ai
Web: HeyRuby.tv